Job Purpose:
You will be responsible for handling administrative tasks across the Housekeeping, Security, and Maintenance departments. Your role includes managing documentation, assisting managers and supervisors, maintaining logs and records, coordinating shift replacements, handling requests, and ensuring supplies, equipment, uniforms, and records are well organized.
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Key Responsibilities
General Administrative Duties
· Manage all departmental paperwork including logs for attendance, vacations, incidents, and accidents.
· Ensure all documents are accurately filed, safely stored (electronically/hard copy), and easily accessible.
· Handle HR system data entries: vacation requests, attendance, performance objectives, and evaluations.
· Attend and document notes during staff meetings, trainings, and briefings.
Housekeeping Responsibilities
· Receive and follow up on housekeeping requests via the assigned systems and ensure timely closure.
· Coordinate with supervisors and managers to take necessary actions and log them.
· Schedule and modify work shifts, arrange replacements in collaboration with supervisors.
· Manage the HK storeroom inventory, replenish supplies, and track issued tools/materials.
· Handle all lost and found items and deliver them to the Security Department.
· Liaise with laundry and uniform departments for new hires’ uniforms.
· Track departmental keys and ensure proper issuance and documentation.
Security Responsibilities
· Issue and file access permits under managerial supervision.
· Maintain logs for all keys, incidents, and accidents.
· Receive and document devices/tools from the general store under the manager’s guidance.
· Maintain office stationery and supplies, liaising with procurement.
· Back up for other operations coordinators as needed.
Maintenance / Position Maintenance Responsibilities
· Assist with scheduling and documentation of preventive and corrective maintenance activities.
Record purchase requests and follow up on purchase with appropriate logs.
· Support asset management including tagging, movement, and condition tracking.
· Help coordinate contractors’ and vendors’ access and ensure documentation is complete.
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Health and Safety
· Familiar with HSE and fire safety procedures.
· Report security concerns or suspicious circumstances to the appropriate manager.
· Ensure compliance with club regulations and standard operational protocols.
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Requirements
Education & Experience
· Bachelor’s degree in any relevant field.
· 2-3 years of administrative experience, preferably in a hospitality, facility management, or similar setting.
Skills
· Customer-oriented mindset
· Proficient in English (speaking, reading, writing)
· Strong command of Microsoft Office (especially Excel and Word)
· Highly organized, detail-oriented, and proactive
· Familiarity with filing systems and HR software.