Job purpose:
Oversees and coordinates key operational and administrative functions, including transportation management, premises cleanliness, and service equipment maintenance. Supports the Operations Lead through accurate record-keeping, timely issue resolution, and strict adherence to health and safety standards. Continuously seeks innovative practices to improve operational efficiency and maintain high workplace standards
Key duties along the customer journey:
Provide general administrative support to the Operations Lead, including managing correspondence, scheduling meetings, and preparing reports.
Maintain accurate records and databases related to employee transportation
Coordinate and manage the transportation arrangements for employees, ensuring timely pick-ups and drop-offs.
Maintain an accurate record of transportation schedules, routes, and vehicle maintenance.
Address any transportation-related issues promptly and provide appropriate solutions
Responsible for facilitating the employee admin related requirements
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Strictly adhere to the Health, Safety and Environment instructions at all times.
• Supervises office boys to ensure timely completion of cleaning, hospitality, and support services.
What do you need to perform your role:
To perform your job successfully, you need to have the following minimum requirements:
Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
2-3 year of experience in the same field
Skills and knowledge:
Proven experience in administrative roles.
Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
Excellent communication and interpersonal skills
Proficient in using computer software and systems for record-keeping and data management.
Attention to detail
Problem-solving abilities
Strong follow up
All mentioned above is a general description of the job nature and not inclusive of all responsibilities.